Shipping policy

Shipping rates will be calculated at checkout based on the shipping address and the shipping option chosen. Estimated delivery times vary depending on the shipping method selected at checkout. The Company is not responsible for delays caused by the shipping carrier.

 

Order Processing Time

Orders are typically processed within 2 business days after payment is confirmed. Processing times may vary during holidays, sales, or promotional periods.

 

Delivery Timeframes

Delivery times are estimates and begin once the order has shipped. Delays may occur due to carrier issues, weather, or customs processing.

 

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. The tracking number can be used on the carrier’s website selected.

 

Shipping Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

International tariffs and duties

Please be advised that certain products, including silver jewelry, are currently subject to additional import tariffs imposed by the U.S. government. Your final purchase price at checkout does not include these U.S. import tariffs. As the importer of record, you (the customer) are responsible for paying all applicable duties, taxes, and tariffs charged by U.S. Customs and Border Protection (CBP). Upon arrival of your package in the United States, the courier (e.g., FedEx, UPS, DHL) will calculate the required tariff fees and contact you directly to collect payment before they can complete the delivery. This is a standard process for international shipments. We recommend contacting your local customs office for more information on potential fees.

 

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact the carrier.